Privacy Policy

Key West Bar & Grill is part of Openwide International Ltd. This privacy policy explains how personal information is collected when you use this website. This privacy policy is kept under regular review so please check this page occasionally to ensure you are happy with any changes.

  1. What information do we collect about you?

We collect information about you when you purchase a product or service from us. We also collect information about you when you complete surveys, take part in competitions and sign up to our email newsletter. Website usage information is collected using cookies.

  1. How will we use the information?

We collect information about you to process enquiries & orders, and so we can contact you with any changes or problems to your order. If you choose to opt in to receive marketing communications, we will also email you with offers & news that we think may be of interest to you.

We will not share your information with any other companies.

  1. Marketing

If you have opted in to receive marketing communications, we will send you information on events, special offers & news that may be of interest to you.

We use MailChimp to manage our newsletter and email lists, the personal data of all our subscribers is transferred to MailChimp and processed by MailChimp. Your data is collected through the sign up form and stored securely within our MailChimp account. MailChimp’s privacy policy is available at https://mailchimp.com/legal/privacy/.

If you have consented to receive marketing communications, you may opt out any time by clicking on the unsubscribe link in emails sent by us or by emailing marketing@thebournemouthpier.com.

  1. Access to your information

You can request a copy of the information we hold about you at any time. If you would like a copy of this information, please e-mail marketing@thebournemouthpier.com. We want to ensure that your personal information is accurate & up to date, and you can ask us to correct or remove inaccurate data. Your data will only be held on our mailing list for 2 years after inactivity.

  1. Cookies

Cookies are text files placed on your computer to collect standard internet log information & visitor behaviour information. This information is used to track visitor use of the website and to compile statistics on website activity. For further information on cookies, visit www.aboutcookies.org.

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser.

  1. How to contact us

If you have any questions about our privacy policy, you can contact us by emailing marketing@thebournemouthpier.com or by writing to Key West Bar & Grill, Pier Approach, Bournemouth BH2 5AA.

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